IVRS

Medpace's ClinTrak® Interactive Voice Response System (IVRS) can be customized to the exact level of functionality required for your study – providing tracking for patient status, patient visits, drug shipment (real-time and on-demand), drug inventory, and patient randomization. ClinTrak IVRS links and enhances communication among Medpace, Sponsors, and research sites, and can be accessed globally via both touch-tone phone-based and web-based interfaces by authorized clinical site personnel 24 hours a day, 7 days a week.

ClinTrak IVRS has been utilized in studies spanning 28 countries and has recorded over 100,000 individual system transactions.

IVRS customized functionality can include:

• Medpace IVRS Project Manager assigned to coordinate all setup, programming, validation, and site training activities.
• Complete Subject Progress Tracking (screening, failures, discontinuations, and completion).
  • Real-time enrollment tracking.
  • Emergency code break and centralized calculation of medical scores.
• Subject Randomization.
  • Block-based or centrally managed with stratifications.
• ClinTrak Suite Integration.
  • Single source for site list management.
  • Direct export of subject tracking information.
  • Sponsor web reporting access.
• ClinTrak Lab Integration.
  • Verification of eligibility criteria.
  • Usage of lab results in stratifications.
• Site Investigational Product (IP) Management.
  • Automated drug supply management.
  • Multiple medication types.
  • Customized supply algorithms to balance IP waste vs. IP shipping costs.
• Subject Electronic Diaries (eDiary).
• Global 24/7 IVRS Help Desk.

Want to learn more? Browse our capabilities, or contact the location nearest you.